Refund Policy
Last modified: 07/22/2023

Introduction


“Virtual Savvies LLC “
 is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Virtual Savvies LLC and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.


Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@virtualsavvies.com
  2. Request of refund must be made within 30 days of the original purchase date
  3. Hard goods must be returned to Virtual Savvies LLC immediately, according to the instructions you will receive once contacting info@virtualsavvies.com as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Virtual Savvies LLC sole, reasonable discretion.
Non-refundable Items:
The following items are non-returnable as stated at the time of purchase on virtualsavvies.com
  • Truck Dispatch Services:
    Because of the nature of this service, all the trucking dispatch services are non-refundable/non-disputable. All sales & transactions are final and no exceptions will be made.

*If a customer/trucker/owner operator finds a load wrongfully charged by the dispatch company, he/she/they are supposed to raise concern to the freight dispatchers of any issue regarding the fulfillment of the freight load within 2 weeks of charging them for the dispatch fee or within one week of fulfilling the load and the drop off date. This can be via text or email ONLY.

 
Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting info@virtualsavvies.com
  2. Request of refund must be made within 30 days of the original purchase date
 


Virtual Savvies LLC
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Virtual Savvies LLC at info@virtualsavvies.com for any questions related to our policy, or simply to let us know how we can help. 

Virtual Savvies LLC
30 N Gould St. Suite B, Sheridan
Wyoming, United States 82801
info@virtualsavvies.com
+13322224588
virtualsavvies.com
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